Returns

You would like to return one or several items? No problem!
Within 14 Days after receiving your order, you can return it to the following address:

Mademoiselle YéYé
Eberhardstr. 6
70173 Stuttgart
Germany

Items without insured shipping and which get lost on the way won’t get refunded.

Attention
The garments must be unused and clean. All original hang tags have to be attached and mustn’t be removed.
Please make sure to try the item in a fragance-free environment. No smoke, parfum or deodorant should remain in the garment. If used and broken, we will send the order back and you won’t get a refund.

Exchange
Unfortunately, we can’t make direct exchanges. You can contact us, send back the item and order it anew.

Processing Time
Any funds due should appear on your account within 10 days.

Refund
Any refunds will get credited on the account you’ve paid with.

You can find more information on our website www.yeyeye.de in the menu option ‚cancellation terms‘ and ‚terms and conditions‘.

If you have further questions regarding your return, please contact us via: shop@yeyeye.de

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